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Privacy Policy

How we protect and use your personal data

Total transparency

At HubEasy, we are committed to protecting your privacy and treating your personal data with the utmost respect. This policy clearly explains how we collect, use, and protect your information.

1. Data controller

HubEasy

6 Rue d'Armaillé, 75017 Paris, France

Data Protection Officer: dpo@hubeasy.fr

2. Personal data collected

Identification data

  • First and last name
  • Email address
  • Phone number
  • Company and position

Technical data

  • IP address
  • Browser type
  • Pages visited
  • Visit duration

We only collect data strictly necessary for our services and with your explicit consent.

3. Processing purposes

Service management

Provision of our HubSpot integration services, customer support, billing

Communication

Response to requests, newsletters, information about our services

Improvement

Website analysis, user experience improvement

4. Legal basis for processing

  • Contract performance: Provision of our HubSpot integration services
  • Legitimate interest: Service improvement, website security
  • Consent: Newsletter, non-essential cookies
  • Legal obligation: Invoice retention, tax declarations

5. Data sharing

Your personal data is never sold to third parties. We may share it only in the following cases:

  • Service providers: HubSpot (CRM), hosting (Vercel), analytics
  • Legal obligations: Competent authorities upon judicial request
  • Rights protection: In case of violation of our terms of use

6. Data retention period

Active clients

Throughout the contractual relationship + 3 years

Prospects

3 years from last contact or consent withdrawal

Navigation data

Maximum 13 months for cookies

Legal obligations

According to legal periods (invoices: 10 years)

7. Your rights

In accordance with GDPR, you have the following rights regarding your personal data:

Right of access

Know what data we hold about you

Right of rectification

Correct inaccurate or incomplete data

Right to erasure

Delete your data under certain conditions

Right to portability

Retrieve your data in a readable format

Right to object

Object to processing for legitimate reasons

Right to restriction

Limit the processing of your data

How to exercise your rights: Send an email to dpo@hubeasy.fr with an ID document. We respond within 1 month maximum.

8. Data security

Protection measures

  • SSL/TLS encryption for all exchanges
  • Secure hosting at Vercel (SOC 2 certified)
  • Data access limited to authorized persons
  • Regular and secure backups
  • Training our teams in data protection

9. Cookies and trackers

Our site uses cookies to improve your experience. You can manage your preferences at any time.

Essential cookies

Necessary for site operation

Analytical cookies

Anonymous audience measurement

Marketing cookies

Content personalization

10. International transfers

Some of our data may be transferred to countries outside the EU (notably to HubSpot in the United States). These transfers are governed by:

  • European Commission adequacy decisions
  • EU-approved standard contractual clauses
  • Recognized certifications (Privacy Shield, etc.)

11. Contact and complaints

For any questions about this policy::

  • Email: dpo@hubeasy.fr
  • Mail: HubEasy SARL - DPO, 6 Rue d'Armaillé, 75017 Paris

Right to complain: You can file a complaint with the CNIL (www.cnil.fr).

Last updated: November 6, 2025

Questions about your data?

Our team is at your disposal to answer all your questions about protecting your data.